I planned my family trip to Sri Lanka since Sep-16 for my trip in Jan-17. I started to look at Googles for tour company based in Sri Lanka directly since I observed price from Malaysia tour company was high. When I started to send emails to few selected companies, GARI Tours was the first one to respond. I asked for many amendments (more than 10 times) and every time I received the respond very fast and in positive manner. Thushi especially never even once tried to delay or showed her frustration on my very frequent and demanding quotes.This was the salient point why I continued with Gari and finally I selected Gari.
When we arrived at Sri Lanka, the staff of GARI welcomed us and rest of the tour was executed as per plan. In fact we asked many changes in the plan and Gari staff obliged and tried their best to make our trip a memorable one
Thanks to GARI especially Thushi
Source: From Email
Received: 13h April 2017
Mr. SEKAR Kaliannan - Malaysian